Terms of Business




  1. The following paragraphs comprise the Terms of Business within which PAYROLL COMPLIANCE LIMITED of Maple House, 5 The Maples, Cleeve, Bristol, BS49 4FS (“the Company”) will provide Payroll Processing and Compliance Services (“the Services”) to the above named Client. 
  1. The Services shall encompass the provision and/or procurement by the Company for the Client of:
  • A complete Payroll management and administration service, commensurate with the Client’s instructions including but not limited to:
  • Initial setting up of relevant data, acquisition and subsequent data maintenance and updating both in computerised and hard format, and
  • Processing, calculating and arranging payments to the Client’s employees of periodic salaries/wages, together with provision of detailed payslips to those employees showing gross and net salaries/wages and all deductions concerning income tax, national insurance contributions, pension scheme contributions and such other deductions as the Client may designate, and
  • Processing as necessary of any information concerning the Client’s employees joining or leaving the Client’s employment together with holiday entitlement calculations and relevant monitoring, and
  • Processing of information and documentation concerning P45, P60, P46, SSP, SMP, SPP, SAP, Attachment of Earnings and Age Exemption documentation, and
  • Dealing with HMRC enquiries, returns, and year end filing obligations, and
  • Producing monthly Payroll Analysis Reports for the Client.
  1. The Client’s Obligations are:
  • Provision of full and accurate data/information to the Company in respect of each employee concerning: all new starter and leaver details, all holiday pay details, all hours of work relevant to the months/weeks to be paid, all employee sickness and sick pay details, all maternity/paternity leave entitlement, details of any Court Orders to be observed, and student loan obligations.
  • Provision to the Company of any ancillary information and documentation deemed necessary by the Company for the expeditious and efficient supply of the Services to the Client.
  • Should provision by the Client of any necessary data/information be inadequate or late, the Company reserves the right to suspend provision of the Services until such time as the fault has been corrected to the Company’s satisfaction.
  • To verify the accuracy of information supplied.
  1. The Company’s Obligations are:
  • Provision of the Services as described in paragraph 2 hereof.
  • To check and confirm that the Client has submitted the data/information referred to in paragraph 3 hereof in a timely manner as appropriate, and to prompt the Client where necessary to ensure that the required data/information is received by the Company no later than … days (as may be agreed) following the end of the pay period.
  • To comply with HMRC’s real time reporting requirements on behalf of the Client.
  • To deal with queries from the Client, its employees, HMRC, and any other third parties that are relevant to provision of the Services in a timely manner.
  • To treat all employee and related data/information received from the Client in strict confidence, with full reference to applicable Data Protection legislation as in force, from time to time.
  1. Confirmation: The Client hereby confirms the appointment of the Company as its agent for the purpose of providing the Services to the Client and in dealing on behalf of the Client with HMRC and other parties.
  1. Charges: The charge to the Client for provision/procurement of the Services will be £…. per payslip plus VAT payable monthly on the 14th day of each calendar month and
  • The Company shall issue an appropriate monthly Charge Invoice to the Client on the 7th day of every month payable on the 14th day of the following month.
  • If any invoiced charges shall remain unpaid after the expiration of 28 days following issue of the relevant Charge Invoice, the liability of the Company to the Client will cease and provision of the Services will (without prejudice to any liability on the part of the Client to the Company) be deemed cancelled; and the Company shall have a lien over all documentation and papers held in respect of the Services until all outstanding invoices are settled.
  • The Company shall have the right to increase its charges made to the Client on at least an annual basis or as determined by the Company where necessary to reflect market rates or other relevant factors, and where the Company exercises its right, it shall give the Client two months’ written notice of any such increase.
  1. Termination: These Terms of Business shall continue in force for as long as the Company and the Client consider it expedient, and may be terminated by one party giving to the other two months’ written notice of such termination and,
  • These Terms of Business shall automatically terminate on the Client becoming insolvent or going into liquidation or becoming bankrupt within the meaning of the Insolvency Act 1986, and
  • Where termination of the Terms of Business has occurred, the Company and the Client shall co-operate in order to ensure the smooth hand-over of all relevant data/information concerning the Client’s payroll, (provided always that the Company’s obligation to co-operate shall not apply unless and until all payments due by the Client to the Company have been settled).
  1. General: The Company shall retain all ownership, copyright and any other intellectual property rights in everything developed, designed or created in relation to the provision of the Services, and
  • No variation of these Terms of Business shall be effective unless recorded in writing and signed both on behalf of the Company and the Client.
  • These Terms of Business are not assignable by either party.
  • All written notices concerning these Terms of Business shall be deemed to have been duly served if delivered or posted to either the Company or the Client at their principal place of business.
  • These Terms of Business shall be construed under English Law and be subject to the exclusive jurisdiction of the English Courts.